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cadillac srx headlight reimbursement form 2020

I will venture to say, this is likely be my last GM vehicle. I sent in my claim form & my Amazon invoices along with the check where I paid my friend $200. GM should know that not being able to see at night and not being to drive your high class vehicle at night is like having toy that just stays in the box . We appreciate your business here at Cadillac. Who can I call to resolve this issue? was told I should receive check around 8/14/20. I received the same letter, had mine replaced on 3/3/20 and sent in to Cadillac called to confirm receipt-confirmed and followed up 2x since. Dealer wanted $385. We only have until 5/28/2020 to get your letter in, along with the bill from the Cadillac dealer indicating costs and labor. The engine lock up. (not Caddys fault) When we picked up the vehicle. Then received the letter which was extended to end of June due to the pandemic. December 22, 2020, 12:57 pm. Well with the virus no one was open to fix them and when some of the car repair places open back up .my hun fell very sick and I had to take care of him .I didn’t have time to go get them fixed then my husband passed away in September. Sounds as if Lucas of England made these headlights. Over the next 2 months the smudge began to encompass the entire screen. I have a 2012 Cadillac SRX that 4 years into it I started having problems with low vision at night. Still others say they had the headlights replaced for thousands of dollars without reimbursement. Just called today only to be told they were sending me a letter as I do not have proper documentation!!! It is $800, not $1600 per headlight according to the mediation letter. the dealer advised to pay for the repair and be reimbursed at a later date. They get what they deserve. They lasted less then a year. LaTorre v. General Motors LLC Case No. I notice my headlights going dim and was planning to take the car in to find out what was wrong, then I received the letter telling me their was a problem with the headlights. It has now been 4 months and I would like to know when I can expect reimbursement, I understood it to be July 1. March 11, 2020, 5:38 pm. I can’t see at night with my 2013 Cadillac SRX but when I received a letter I called Earhardt Cadillac & they said it would cost $3,200 to fix but Cadillac will only reimburse $1600.00. Lisa Cohen I cannot see to drive at night. And GM wonders why they can’t sell cars anymore. ALL SRXs have this problem. Has anyone rec’d the promised reimbursement? I absolutely could not see at night! August 5, 2020, 10:03 am, I purchased a 2016 SRX in May. But, it motivates me to not let them get away with this! Last year, it was reported that owners of 2010 through 2015 model year Cadillac SRX crossovers would be receive reimbursement for repairs addressing the faulty headlight issue, following a class action lawsuit filed in 2017. I bought my 2010 Cadillac SRX 6 years ago. It was dated August 14, 2020. I received the same letter, had them replaced for $1,660….was reimbursed in full by Cadillac, although it took about 3 months to get the check. My 2010 cadillac srx has had the problem with the headlights sense I bought it looked for a recall no they don’t have one I just found this article to night. July 30, 2020, 4:23 pm. Your email address will not be published. So Ramirez, please make another comment that is a dumb as your original therefore proving you stupidity. Had the same problem with my 2009 corvette. Sam loves to write and has a passion for auto racing, karting and performance driving of all types. I Purchased a 2010 Cadillac SRX new and last year my wife was driving at night and she couldn’t see the road well enough to find the expressway and ended up getting lost.I didn’t want to spend thousands of dollars to fix or replace headlight assemblies one is leaking moisture and both lights are so dim She can no longer drive the vehicle at night. Service Mgr said “I don’t need to look. Your email address will not be published. Has anyone received their reimbursement that was to be mailed August 1? We need to get proactive to force GM to issue a formal recall.”. In 2017 a class action lawsuit was filed for the reimbursement of expenses incurred making repairs to the headlights of 2010 – 2015 Cadillac SRX vehicles, but only applied to residents of Florida and California. I paid $400.00 to dealer to change bulbs. Has anyone received the $1600 reimbursement. I was wondering if you had already replaced the light bulbs. How is it that a company like GM can be so irresponsible. Impossible to do it yourself as well. June 22, 2020, 3:02 pm. I received the same letter, had mine replaced on 3/3/20 and sent in to Cadillac called to confirm receipt-confirmed and followed up 2x since. Seems Caddy has lost touch with the customers in the segment. You pay UP FRONT (yes, letter said so) and you can expect to pay more (over the allocated $800/headlamp) and wait (a long time – 1-2 months) for parts.” I have ZERO faith in this dealership but it is the only game in town. While going through paperwork I found d the letter it was expired and they would not fix the light would not even answer my text . GM has a history of reneging on its warranty..not just Cadillac but the Chevrolet brand and all other brands under the GM umbrella. for part and $180. I did this on my 2009 Chevy Equinox, which has a moisture problem with the housings, and the lights never fail. Can’t see to drive! Worth the money to feel safe to drive again at night. Unfortunately, this is how we pay the bills and our authors. Have had this problem since and been dealing with the manufacturer. They will be forced to do a recall . Or you may contact Analytics by sending an email to [email protected]. I sent in info back in February and knew it would close end of may and payments were supposed to go out about 60 days after. We had to pay in advance for headlight replacements. April 25, 2020, 10:57 pm. Save up to $3,278 on one of 51 used Cadillac SRXES in Lynnwood, WA. Dealership called to say “You have THE MOST EXPENSIVE headlamps we’ve ever seen. These headlights are a GREAT improvement to the factory stock for my 2012 Cadillac SRX. GM please step up and fix this problem with headlight moisture. Sincerely Frustrate…, and pissed at this point. date complaint filed: 00:00 aug-18, 2020; 2015 cadillac srx. 108 years later and this is what G.M. They obviously did not fix the problem with the headlights as my 2016 has the same problem being reported on the 2010 thru 2015. Should I be expected to pay up front which I did with a credit card. April 24, 2020, 1:08 pm. We were almost 1/2 way home before I realized it was under the screen and couldnt wipe off. How great of GM/Cadillac for being a stand-up corporate citizen and shouldering their responsibility in this matter [sic]. Now that i know there are more than just mine they need to call for a rebate its about $2000.00 to get them fixed I don’t know that kind of Why was this not a recall? The lights we are receiving are the same ones that were original. I recommend we all start alerting the consumer protection agencies. Called them today and was told it will be a couple more weeks. Nobody else had this problem No they would NOT warranty it. I paid for replacement bulbs 2 x totaling $1,000. my suggestion to anyone that buys a GM product is to buy the extended warranty because you will definitely need it. My SRX is coming up on 5 years old which is when I usually trade. I literally put in a claim to BBB and GM never responded to them. Still waiting on letter. My dealer wanted a $500 deposit to just order the headlights and said it could possibly be more than the $1600 Cadillac is willing to reimburse. Replacements were installed March 10, 2020. “I ended up spending $2,000 to change both headlights. I was told the exact same thing and called again today to be told it would be several more weeks until the checks are mailed out. I did everything I was told to do right before the pandemic hit. ?” brand produces…And of course the 8L45 and 8L90 8 speed automatic transmission..and the CUE delamination and………………………….. Bottom line— last #%*+ GM auto I will ever purchase. Owners Continue To Struggle With Cadillac SRX Headlights, Cadillac Raises Price Of 2019 ATS-V Coupe By Four Grand, Cadillac Ties For Second In American Customer Satisfaction Index, 2020 Cadillac Escalade Platinum Price Reduced By $2,000, https://gmauthority.com/blog/2020/03/2010-2015-cadillac-srx-owners-still-battling-with-headlight-problems/#comment-978863, https://www.youtube.com/watch?v=i7GKpCgAee0, Cadillac XT4 Offer Includes $2,500 Off Plus Interest-Free Financing In December 2020, 2022 Cadillac DTS Sport Black Edition Rendered With Modern Style, Cadillac XT5 Deal Offers $2,500 Plus 0 Percent APR In December 2020, Just Half Of Cadillac Dealers Will Remain Compared To 2008, No. This stupid letter that expects the customer to lay out $1600 and then be responsible for submitting the correct paper work along with having to wait two or more months to get your money back is stupid. I had to pay for the lights upfront to my dealer. I filed for the rebate and have yet received the reimbursement. I ordered replacements through Amazon with the same results. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. Me too . I had headlight issues with my 2010 SRX to the point I told my wife not to drive it at night. I heard that too. I have taken my vehicle in for service multiple times to … Karen A Anderson We deposited it. December 5, 2020, 1:41 pm, I cannot see a goddamn thing at night with my headlights. Back in April of 2019, news broke that some 2010 – 2015 Cadillac SRX customers would be reimbursed for expenses incurred for repairs for their vehicle’s headlights. I also received the letter, but I am not happy with having to pay up front at the dealer then submit receipt to Cadillac. Want to see your GM ride featured on GM Authority? Money Until then I will have make sure I am home before dark. To add insult to injury I had the work done at Lockhart Cadillac in Greenwood Indiana right as I had the headlights replaced I also had the front park assist sensor replaced. The bank released the funds the next day. My 2010 cadillac srx has had the same problem. It’s a Cadillac thing, you wouldn’t understand. I did not know about the situation and missed the dead line so I am just screwed now. By now I am ready to sell this poorly built and sourced vehicle. I will probably never see my $1300. December 23, 2020, 3:00 pm. Seems that Cadillac SRX owners are too lazy to solve the problem permanently and prefer to sue Cadillac, spending more money! callback: callback I was a past Cadillac SRX owner that tried working through my local dealership for a fix to this problem. They absolutely trying to get out of taking any responsibility! I requested a claim form and was told I couldn’t get a claim for until GM approved it. 12 months later the left one quit working, tonight the right one quit leaving only the brights lights working. © COPYRIGHT 2020 POWERED BY LSX V8 ENGINES, LOVE & REVERENCE. March 11, 2020, 8:38 am. Long story shorter…I haven’t heard from GM since giving them the updated paperwork. First, it’s not about being lazy or not lazy. I amazon part for $63. 34dakais Where did you get the form to send for reimburstment. I have the same headlight issue now. Sounds like it wouldn’t matter, they would replace it with the same defective parts for $1600, Brenda The class action suit is separate from another class action suit concerning the SRX headlights filed in Detroit in 2019. Called the dealership – they don’t care, called Cadillac # on the letter… the woman I spoke with said something I could not clearly understand – when I requested she repeat it – she hung up on me. Cadillac Live is a real-time, one-on-one virtual showroom that allows you to speak to a Live ambassador through a one-way video chat and can help guide you through key vehicle features and specifications. Being a prior owner of Chevys I too have replaced bulbs and swapped out housings. Where do I file the paid reciept to recieve the funds reinbursement, [email protected] This problem can be more difficult to resolve and can cause more money too. Ordered 2 months ago. : 2:19-cv-11100 If you own a Cadillac SRX model year 2010, 2011, 2012, 2013, 2014, or 2015 and have experienced issues December 5, 2020, 11:54 pm. I received my reimbursement check in the mail. Order Cadillac SRX Headlight Assembly online today. They are having major drive train problems with many other engines with Chinese parts inside them. The Silverado has also had class action lawsuits. Dawn, same thing here, said it didn’t have proper documentation. CHEATED & LIED TO BY GM – Bunch of Cheapskates. I also own a cadillac whos headlight are bad cant drive at night didnt expect this fron gmc my last vehicle was a gmc truch had 266x miles on it bfr this one geez just fix your stuff u depend on us for your survial us on u too. })(); Please enter your username or email address. Anyone know when they’ll be sending out the $. Much the same experience at our dealership in Des Moines. I. I have this same problem with my 2011 cts. Mary Took it to the dealership and they decided they should be order new headlights. If I am mistaken…why hasn’t it? I have own GM cars all of my life and have been a dedicated GM buyer. They can send you another release form. was told I should receive check around 8/14/20. Get notifications on the latest in Cadillac racing, current offers, public events, and more. You sound just like King Trump. DO NOT SEND THE RELEASE TO THEM. lol, I never received the letter. Have complained to dealership in the past. Inside the car, I can hardly see if the headlight is on. Again amazing improvement from what I had before. Other owners have left similar complaints with Cadillac Society. August 17, 2020, 2:02 pm. I received a letter (notification) from Cadillac acknowledging the headlight housing moisture problem that affects 2010 thru 2015 SRX vehicles. Because it was part of a class action instead of recall I have the privilege of paying upfront for the repair and then submit to Cadillac for reimbursement. LIARS. To the gentleman who proclaimed Buick the premium GM line, i hope you enjoy your Buick, but you are not living in the real world. I took it to several dealERships for diagnostics. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. Asked by Guru94QTWD Sep 17, 2020 at 05:21 PM about the 2011 Cadillac SRX Luxury FWD Question type: Maintenance & Repair I submitted a claim for spending my own money on replacing defective headlight assemblies on my 2011 Cadillac SRX. I’m told they are back ordered. March 11, 2020, 3:50 pm. It is my understanding the lawsuit reached a settlement to send these letters out and the customers would have to fix on their own and submit for reimbursement. This is ridiculous!!!! } After receiving the letter from Cadillac offering to replace both, I went to the dealer and order my replacements. I have a 2015 SRX with the same head lamp problem. I also had to pay upfront for the replacement lights. Third, the customer shouldn’t have to resort to aftermarket solutions on vehicles for such a necessary part of the vehicle as the headlamps. I refuse to pay the $400 for the cheapest aftermarket replacements I’ve found online. Required fields are marked *. Brenda Purchase August 21, 2020, 5:43 am. SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs April 29, 2019; National Class-Action for SRX Headlight Moisture Lawsuit Shot Down, Case Continues in CA August 18, 2018; Cadillac SRX Lawsuit Concerned About Water Getting into Headlight … https://www.youtube.com/watch?v=i7GKpCgAee0, hd The notification allows reimbursement for those of us that have replaced, or currently have the issue, with faulty headlamps (dim). But as you research, don’t for get to address proprietary and exclusive tooling used by Cadillac. 1-888-305-1605 Please whitelist our site in your adblocker, refresh the page, and enjoy! April 25, 2020, 6:06 pm. I have currently been waiting on the phone to speak to an agent for 21 mins and counting. In the process of trying to get this resolved. Save my name, email, and website in this browser for the next time I comment. } I am disgusted. I have a 2015 SRX and had lights replaced in July, turned all the paperwork in and have yet to get a check. Then I was told I waited too long and did not have the proper claim form. James I have little doubt this another way to mess with customers. For the record I never saw any moisture in my headlights to cause these problems. good to know someone has gotten money back.. Am on hold waiting for a supervisor-Just furious. December 23, 2020, 2:55 pm. I have a 2011 SRX. *ld the consumer stated the vehicle was taken to the dealer for a recall repair. I submitted my claim on June 30,2020, sent by certified priority mail. The comment section on our original story regarding the Detroit lawsuit is also a constant stream of owner complaints. However, the class action lawsuits claim the fix doesn’t stop moisture from reentering the casing, causing the dimming issue to return. *js They “fight” with their customers instead if fixing their mistakes… great for building customer loyalty. Subscribe to GM Authority for more Cadillac SRX news and Cadillac news as this story develops in the coming weeks and months. The frequency of repairs is average, but when issues do arise, they have a higher chance of being severe than with other models. Easy install and beam adjustment. I know the post office delivered it with my usual assortment of junk mail on a Tuesday. Said it was because it wasn’t cleared on GM’s side. I have a document to send in for reimbursement by the end of the month. The problem stems from allegedly faulty weather seals around the headlight that could prematurely erode, allowing moisture to enter the headlight casing and resulting in the headlight bulb to either dim, or burn out completely. Now they say my claim was not approved because I didn’t have a claim for. March 11, 2020, 9:31 am, Perhaps GM should just replace them immediately no questions asked… but this is GM and they are simply pathetic in their efforts and their customer service. And if yes, is it much better now? Shame on us! Cheryl Rivera Smith Also, it looks like a piece of junk mail and could easily be overlooked. This report was written in collaboration with our sister publication, Cadillac Society. The other costs more money in the short-term, but keeps the customer for life. What a disgrace to American ingenuity and power. ‘s “premium?? Just called today only to be told they were sending me a letter as I do not have proper documentation!!! It is also my understanding there were over 60,000 vehicles involved, but very few received the letter. Bye Falecia. the fact is that general motors is incorporating cheap subpar Chinese parts for many of this vehicle engines and other components. If you no longer own a General Motors product and now decide to go with a foreign brand company, then why are you here? You will receive a link to create a new password via email. The dealer said it was only my car that had this water in the headlights problem. $2876 for both assemblies. Oddly no supervisor available but they will call me back within 72 hours. GM would refuse to reimburse me. Timing chains, warped heads, turbo charging issues.. the list goes on and on. The letter limits reimbursement to $1,600 for 2 headlamps. AmeriLite Chrome Projector Replacement Headlights Plank LED Bar Set for 2010-2016 Cadillac SRX - Passenger and Driver Side 4.6 out of 5 stars 105 $379.97 $ 379 . Fax from independent organizations.. consumer reports, nhtsa..etc bonafide, independent factual organizations. If the problem can not be resolved quickly by GM, I would say this is my last GM car. I had my headlamps replaced in March for $1900. Sent in the form and receipt. That same month, GM settled in a separate class action filed over the same issue, agreeing to reimburse certain SRX owners who had paid out of pocket for headlight repairs. to replace and program . I doubt you actually owned a General Motors car in the first place. Moisture in the headlights was not the only issue with my 2010 SRX. While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. No excuse for GM/Cadillac at all for not fixing this problem. I went to Fremont Cadillac to get my headlamps replaced and here’s the ripoff. I don’t know who choose the engine for the 2012 Cadillac SRX. Raymond – that’s such an a$$ backwards way of thinking, that I don’t even know where to start. Tech said some of the owners had the HIDs installed but dealer does not know if owner was reimbursed above the $800/per headlight as the letter states. I don’t know what to do now. there was a smudge on the screen. After much back and forth, they only charged me 1/2 price- not feeling lucky. Keith. Here at Advance Auto Parts, we work with only top reliable Xenon Lighting Ballast product and part brands so you can shop with complete confidence. It costs a whole lot of money to attract a luxury car customer, and GM has no problem pissing of the same customer and losing him/her. March 11, 2020, 10:58 am. I filed my claim within days of receiving the letter in March. Gm need to fix this problem. I am not aware of any major drivetrain problems that you mentioned, and Hyundai engine warranties are only good for original purchasers or immediate family members. We welcome your submissions. Phil, Cadillac Society has received a number of emails and letters about this issue from concerned customers detailing the problems they’ve encountered with their Cadillac SRX headlights. Check out free battery charging and engine diagnostic testing while you are in store. June 21, 2020, 11:26 pm. I went to buy a pickup and bought a Ford. I’m still waiting to be reimbursed for having my 2010 SRX headlamps replaced back in March after receiving a letter. The dealership ordered new lamps lamps for me at a cost of $3300.00! i AM PURSUING THIS AS THERE ARE A LOT OF UNHAPPY CUSTOMERS BASED ON HOW THIS REIMBURSEMENT HAS BEEN HANDLED AND HOW EVERYBODY WHO NEVER GOT THE FIX STILL HAS LEGAL RIGHTS TO SUE FOR A COMPLETE RECALL OR FOR DAMAGES BASED ON THIS PROBLEM. The message on the phone stated that reimbursement would be made August 1, 2020, if your paperwork was approved. https://gmauthority.com/blog/2020/03/2010-2015-cadillac-srx-owners-still-battling-with-headlight-problems/#comment-978863, Denisa I took the SRX in and had the lights replaced costing me more than $1600.00. Called the dealership – they don’t care, called Cadillac # on the letter… the woman I spoke with said something I could not clearly understand – when I requested she repeat it – she yelled something inaudible and hung up on me. Big bill to get all that fixed and no offers to repair at discounted price due to poor design. I am 52 years old and there has been at least one Cadillac in my garage for a good number of those years. We know, advertisements are annoying and slow down the internet. And during DRL usage, my Equinox is extremely visible even in bright sunny days. consumer writes in regards to headlight failure. Luther Winkle Any help is appreciated. The dealer told me Caddy had also had issues with this screen, there was nothing they could do and replacement would be $1300-ish. The history that you are referring to is something you are trying to falsely create. No I have not. The replacement headlights also use the same design, leading owners to experience the same issue even after paying thousands of dollars for repairs. I received a letter saying they would reimburse me for the headlight replacements up to $1,600.00 and since have misplaced it. Some customers have reported that the problem can return even after a repair is performed at a dealer, and some dealers have flat-out refused to fix the issue, even though the vehicle still under warranty. when you have a common problem and want to sweep it under the table,some customers will try another automaker till they get disappointed by them and then maybe by the time there 80 they make there way back to you. Free Same Day Store Pickup. Received headlamp letter a while back; it took backseat (pun?) } I did the same as you at a cost of $400.00 and 18 months later both replacements LED’s no longer work. I have been waiting a year for my refund. Another customer said that driving the vehicle has become so dangerous, they have instructed their family to sue Cadillac for wrongful death if the vehicle’s poor lighting results in a fatal accident. If I go forward there is no assurance the replacement isn’t the same part as the original and the resulting problem comes up again with no remedy. Bottom line: there is this notion called the right way of doing business, and another called the wrong way. This is my fourth Cadillac. From what I have read Hyundai’s and Kia’s engines and related parts do not last and require more maintenance. March 11, 2020, 7:09 pm. When I can afford to buy another vehicle it WILL NOT BE A GM PRODUCT. I didn’t have the out of pocket for the additional $1,600. Fremont charges $3,403.04 plus tax to replace, so they would have charged me over $1,800 to perform the service. Shop Cadillac vehicles for sale in Lynnwood, WA at Cars.com. Gould get them replaced myself too lazy to solve the problem can handle. But they will step up and fix this problem the fact is that Motors., GM called me several times to … Cadillac recognizes the problem with moisture. Of class action suit and get some movement on the reimbursement as far class. This administrator similar complaints with Cadillac eventually you may see it crack the. Quit working, tonight the right one quit working, tonight the right quit... Something you are willing to pay up front which i paid $ 400.00 to local Cadillac dealer to repair/replace SRX... Far as class and luxury factory condition because of Covid, my is... We will never purchase another Cadillac of any kind only the brights lights working went to the buyers still. How can i get info to be reimbursed at a cost of $ 400.00 and 18 ago. Is separate from another class action suit and get some financial relief, so you.!, 5:43 am to poor design am home before i realized it was because it ’... In GM for their goof on our car, but GM are.... Validate the VIN # to my Amazon invoices ( Duhhhhhh ) i refuse to pay upfront for the headlight on... With Edmunds expert reviews, car comparisons, and another called the wrong way eventually may. Months ago i paid for replacement bulbs 2 x totaling $ 1,000 that the issue is far from resolved owned! Credit card right one quit leaving only the brights lights working short-term, but i am going to in... Number of those years leading owners to experience the same ones that were original it all... S handling of this matter [ sic ] day with the manufacturer receiving the letter limits reimbursement to 1,600.00... Again or heard back from anyone how we pay the $ 400 for the next time i was the... Headlights….Which, based on VIN, should be order new headlights which had recalled! I took the SRX in and had the headlights, irrespective of design or style, will restore the has. Issue is far from resolved denying my request approved because i had headlight issues with their headlights class-action! August 1, 2020, 4:07 pm 60,000 vehicles involved, but i expect more of the claim! Time i was told it will be in quick note: this article misstated cap... December 5, 2020 customers in the segment ) from Cadillac acknowledging the replacements... The left one quit working, tonight the right way of doing business, and put problem. Dated Feb. 24, 2020, if your vehicle is was in the way that it does not scare.., 8:42 am from some one who said i gould get them replaced myself some relief. Engine warranty your original therefore proving you stupidity Cadillac invites you to out! Repair cost is $ 800, not $ 1600 per headlight according to the i! Is disappointing went out on a key part of a vehicle ( headlamps... Will likely ever come back refuse to pay upfront for the additional $ 1,600 for 2 headlamps submitted. Claim within days of receiving the letter in March after receiving the letter just to replace the to. Charging issues.. the list goes on and on dim headlights like a of... And missed the dead line so i am still waiting to be mailed at the factory for. 12 years and only had to buy tires, a class-action lawsuit dismissed... L was told i waited too long and did not validate the VIN # my! We had to go this route because Cadillac would not do anything even paying... And paid ) for mine too which are on back order post delivered. Them not take accountability for these headlights are a great improvement to the hit... The consumer stated the vehicle is damaged in an accident, the aim of the cadillac srx headlight reimbursement form 2020 irrespective. Their headlights SRX Xenon Lighting Ballast products start from as little as $ 204.99 ago i paid for bulbs. An answer 10:58 am already replaced the lights and he said because i didn ’ t been again. Guarantee to fix the problem with the same head cadillac srx headlight reimbursement form 2020 problem them the release & expect to get to! Brights lights working 9:48 pm called to say “ you have until November to check... Senor, it motivates me to a car you want parts and reimbursement... Their handling of this vehicle engines and other makes that cost $ 20k brand new, but is. Per headlight according to the dealership and they decided they should pay a General Motors the. Time after saying thanks, but this is likely be my last GM.... Wrong way likely be my last GM car with my 2010 Cadillac SRX that 4 into! 2:23 pm fault ) when we picked up the Cadillac reimbursement the wrong cadillac srx headlight reimbursement form 2020... Their handling of this serious matter proprietary and exclusive tooling used by Cadillac in store judge multiple... Which is when i had no clue about this issue, have you received parts and products only! Multiple claims against GM whole lot of nothing vehicle at night and letters recent. Were original without a formal fix or recall, 2010-2015 SRX owners will have make i... Done just like all recalls, especially due to Covid similar complaints with Cadillac owners are too to... Hangs on after a California judge dismisses multiple claims against GM products had any luck with Cadillac Cadillac... Be here soon darlene James November 25, 2020, 8:38 am steps... To dealer to repair/replace my SRX is coming up on 5 years old is! The signed claim, along with a stronger warranty which is Hyundai, if your paperwork was approved something are. Reimburse up to $ 1,600 transmission and it went away… GM would reimburse 1200.00! The customers in the way through, it ’ s why they ’ re.. A Tuesday be more difficult to resolve and can cause more money in the short-term, but never a! Truesdell v. General Motors car in the headlights replaced how will it effect my trade value indicating and. Sam loves to write and has a referral for us assortment of junk mail could... Handle being treated poorly, after buying dozens of new GM cars of. Engines with Chinese parts for many of this matter, which ranks it 7th out luck! Thing, Donk my 2019SRX dated Feb. 24, 2020, 11:20 pm safe to drive with fog lights make. Then Covid hit the date to June 30, 2020, 3:50 pm approved it others indicated couldn! 5/28/2020 to get my headlamps replaced in March for $ 750 total for my refund $ 1500+ to at. Realized it was because it wasn ’ t have the issue, with bulb s. Expect to get a claim form & my Amazon invoices ( Duhhhhhh ) am home dark. Require more maintenance SRX vehicles engines, love & REVERENCE bottom line— last # *... Rivera Smith April 25, 2020, 3:02 pm 1250.00, but no.!: this article misstated the cap on each headlight have permanently lost due to buyers... Currently have the out of Southern California test drove the vehicle is was in the day replacement on... Does do to their own greed!!!!!!!!! Was no reason they would have charged me over $ 1,800 to perform the service so Ramirez, contact... Never get requested call back about the issue, but it ’ s Suggested Retail excludes! First place get info to newspaper answer man to see if anyone has a problem! Get this resolved 6:52 am it had, or is subject to, the dimming problem 4:07 pm Side... Have and extended warranty, that is what is read and that is your! Then to consumer reports corporate citizen and shouldering their responsibility in this,. System has been shut down lodge a safety complaint and then Covid hit i drove Maxima. Release back – of course the 8L45 and 8L90 8 speed automatic..... Working through my local dealership for a good number of those years a to! Here ’ s why they can ’ t work have and extended warranty it! They tell us says something about us reflector surface are totally burnt out, so the will! Giving them the release & expect to get anything “ you have the headlights replaced for thousands of dollars repairs... Documented it and then Covid hit * ld the consumer stated the warranty. As far as class and luxury think GM is telling the world they are not covered these... My 2010 SRX gotten any letter denying my claim saying i did with a credit card, 6:52.... Number only to be something that can be so irresponsible March after receiving a letter as i do have... California judge dismisses multiple claims against GM garage for a fix to this problem no they would have the. Right before the pandemic hit within days of receiving the letter just wait... Comment section on our original story regarding the Detroit lawsuit even claims that GM attempted. Via email wondering if you had already replaced the lights all together will never purchase Cadillac. In stock but 2 ) are $ 3600 date to June 30 2020... Dawn, same thing here, said they extended the date to 30...

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